Support

Need help with Ontario G1 Test Prep? We're happy to assist.

Disclaimer: Ontario G1 Test Prep is an independent study aid. It is not affiliated with, endorsed by, or sponsored by the Government of Ontario, the Ministry of Transportation of Ontario (MTO), or DriveTest.

Contact us

Email chowchowbuy@gmail.com and include your iPhone model, iOS version, and a short description of the issue. We aim to reply within a few business days.

Frequently asked questions

What is free and what is Premium?

Mock Exams 1–4 are free, along with a preview (about 30%) of each Practice mode. Premium unlocks Mock Exams 5–10, all Practice modes and full Stats, and removes ads.

How much is Premium and how do I cancel?

Premium is one auto-renewing subscription, "G1 Prep Premium – Premium Monthly", at $6.99 per month (CAD in Canada, USD in the US). Payment is charged to your Apple ID. The subscription renews automatically each month unless you cancel at least 24 hours before the end of the current period. To cancel or manage it, open Settings > [your name] > Subscriptions on your iPhone, or tap Manage Subscription in the app's Settings.

How do I restore my Premium subscription?

Open the app and use the "Restore Purchases" option on the paywall or in the app's Settings. Make sure you are signed in with the same Apple ID used for the original subscription.

Why do I see ads?

The free version shows Google AdMob banner ads. Subscribing to G1 Prep Premium removes ads and unlocks Mock Exams 5–10, all Practice modes and full Stats. Before personalised ads are shown, the app asks your permission through Apple's App Tracking Transparency prompt.

Are the questions the same as on the real test?

No. The questions are original and based on publicly available Ontario driving rules, written to help you study. The official test may differ. Always refer to the official Ontario Driver's Handbook for the authoritative rules of the road.

How do I delete my data?

Your progress is stored on your device only. Deleting the app removes it.

Refunds

Subscriptions and purchases are handled by Apple. To request a refund, visit reportaproblem.apple.com.